{"version":"1.0","provider_name":"CEMiT students blog about digital marketing","provider_url":"https:\/\/blogi.eoppimispalvelut.fi\/cemit","author_name":"Saija Laaksonen","author_url":"https:\/\/blogi.eoppimispalvelut.fi\/cemit\/author\/saijalaa\/","title":"Making Customer Service a More Human Experience - CEMiT students blog about digital marketing","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"PsGYcDDp96\"><a href=\"https:\/\/blogi.eoppimispalvelut.fi\/cemit\/2024\/09\/10\/making-customer-service-a-more-human-experience\/\">Making Customer Service a More Human Experience<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/blogi.eoppimispalvelut.fi\/cemit\/2024\/09\/10\/making-customer-service-a-more-human-experience\/embed\/#?secret=PsGYcDDp96\" width=\"600\" height=\"338\" title=\"&#8220;Making Customer Service a More Human Experience&#8221; &#8212; CEMiT students blog about digital marketing\" data-secret=\"PsGYcDDp96\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/blogi.eoppimispalvelut.fi\/cemit\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Imagine calling customer service, only to feel like you\u2019re speaking with an automated machine\u2014repetitive, robotic responses that fail to understand your concerns. Frustrating, right? Today\u2019s customers expect more than just quick resolutions to their problems; they are looking for authentic, human centered interactions. In a competitive business landscape where customer loyalty can significantly affect your..."}