Customer Journey

Many businesses and organizations have extended their operations online in the past decades. In the age of digitization it is a must if they want to stay relevant and appeal to their customers. A huge percentage of people have access to the Internet nowadays, and many of them go online when they search for products…

Read more

The Future of Tourism

Has the pandemic brought you some new ways to act while planning and actually going on a trip? The report I chose called The Future of Tourism brings out new appearing trends for the travel industry. The report focuses especially on the accommodation related trends and it shows how the pandemic has evolved the industry….

Read more