Introduction: I have been reading essential guide, social guide for events and that guide book have helping me to organized even on social media. There have been nine steps and by following those steps everybody can organize event and make it work. On the first section of guide book will opening matters, it will includes…
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In this post I’m taking a long hard look at Kate Barrett’s lecture “Understanding the eCommerce Customer Journey”. Nothing new under the sun As Barrett immediately points out, customer segmentation and targeting are nothing new in the world of marketing. Things like customer records, quick orders, and home deliveries have been valuable tools for any…
Read moreHas the pandemic brought you some new ways to act while planning and actually going on a trip? The report I chose called The Future of Tourism brings out new appearing trends for the travel industry. The report focuses especially on the accommodation related trends and it shows how the pandemic has evolved the industry….
Read moreIn service industry, customer experience is now more important theme than ever before, and it keep developing constantly. Feefo’s article tells about customer experience trends 2021. How are those trends changed and developed after year 2020? Where are trends going in this age of pandemic?
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