For the task to write a reaction paper I chose the article about humanity in customer service as customer service has always been close to my heart. I’ve been working in tourism industry for over 20 years now and there isn’t a position in this field of tourism industry that doesn’t require customer service skills….
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My theme is event marketing – How to boost attendance through social media. I chose this theme because it’s interesting, that social media has so huge role nowadays. I am also quite familiar with this topic, because in last spring I was involved with this event as a school project. I worked this project as…
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When is the best time to see the autum colours the Arctic Lapland? There is an old joke, that says that the autum coulours- season starts at 10th of September at 10 am. It is quite true, because the best time to see them in Northern Finland is typically in September and early October. Autum…
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Exploring in the Middle East can be challenging – especially if you don’t know anything about the area or its culture. Many countries and travel destinations in the Middle East totally outshine their reputation. However here are some things you should be aware of. Especially if this is your first time. We will guide you…
Read moreHey! I’m Karolina, a second-year restonomy student. From this particular course, I expect language skills to be remembered and more learning it. Besides work and school, my hobbies is the gym and dog sports. Koiraharrastus on merkittävä harrastusmuoto, ja koirien kanssa harrastetaan hyvin monipuolisesti. Mahdollisuudet koiran kanssa harrastamiseen ovat rajattomat. Harrastusmuotoja on tarjolla monipuolisesti. Kennelliiton…
Read moreEmpatiaa asiakaspalvelussa-artikkelissa tuodaan esille tutkimustuloksia ja empatian tärkeyttä, artikkelissa kerrotaan ja korostetaan sitä, miksi empatia on tänä päivänä entistä tärkeämpää, ellei tärkeintä asiakaspalvelussa. Ihmismieli on aina kiehtonut ja ollut mielenkiintoista, empatia on varsin tärkeä taito ja hyvä nk. työväline monessakin ammatissa ja ihan myös arjessa. Artikkelin esittely on mielestäni tiivistetty hyvin: ” Kun asiakasyhteysyhdistys (CCA)…
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When you write blog posts, the paragraphs should be This is how to create anchor texts. Lapland UAS 5 tips for optimizing images
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