How to survive in the most dangerous city in the world

Cape Town, South Africa In 2019 South Africas crime rate was 36.71 and most tourist sites rate the possibility to become a target in crime high. Inspite of that, 18 year old Katja decided it would be the best place to spend her leap year. I had never in my life travelled before, nevertheless travelled…

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Cliché but true- The city that never sleeps

Have you ever been to the city that never sleeps? The Big Apple. The City Of Dreams. The Capital Of The World. And so on. Decide for yourself what you want to call The New York City. New York is amazing place full of things to see and experience. This city feels like another world…

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Customer Service Trends 2023

In the article, Customer Service Trends 2023, the focus is on the influence of AI tools evolving customer service and how to make smarter decisions while using it. The 7 trends discussed were forecast based on data from two different surveys and those combined with product usage data from existing customers. Customer services are under…

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Exploring the Middle East

Exploring in the Middle East can be challenging – especially if you don’t know anything about the area or its culture. Many countries and travel destinations in the Middle East totally outshine their reputation. However here are some things you should be aware of. Especially if this is your first time. We will guide you…

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The Future of Tourism Trend Report

Did the pandemic impact us as much as we thought it would? “The Future of Tourism”, a tourism trend report made in September 2021 by Lab8 by Haaga-Helia introduces emerging trends in tourism focusing on hotels, uses of new technologies and innovations in hotels and hotel services and ways of meeting customers’ new needs in…

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The travel consultant of tomorrow

Insights for the New World of Travel Part of the research “Insights for the New World of Travel” the report is about the changing travel industry after COVID-19 and presents different outlooks for travel sellers to recover for the future. The research is published by the leading travel technology company Amadeus. Rapidly developing technology demands…

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