1.0Cemit students' blog on digital marketinghttps://blogi.eoppimispalvelut.fi/cemit2023autumntamakitahttps://blogi.eoppimispalvelut.fi/cemit2023autumn/author/tamakita/rich600338<blockquote class="wp-embedded-content" data-secret="9QJhAxOLVu"><a href="https://blogi.eoppimispalvelut.fi/cemit2023autumn/customer-service-trends-2023/">Customer Service Trends 2023</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://blogi.eoppimispalvelut.fi/cemit2023autumn/customer-service-trends-2023/embed/#?secret=9QJhAxOLVu" width="600" height="338" title="“Customer Service Trends 2023” — Cemit students' blog on digital marketing" data-secret="9QJhAxOLVu" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://blogi.eoppimispalvelut.fi/cemit2023autumn/wp-includes/js/wp-embed.min.js /* ]]> */ </script> Customer service is a lifeblood of any successful business. In today´s fast-paced and high competitive market, staying ahead of the curve in delivering exceptional customer service is essential for retaining existing customers and attracting new ones. To accompish this, businesses must keep a close eye on emerging customer service trends.In this paper, I`ll explore some of the latest customer service trends that are shaping the industry. I chose this material, because I think it is one of the biggest questions of our profession.