Opas tapahtumamarkkinoinnin maailmaan ”The Event Marketing Playbook” on e-kirja muodossa oleva opas tapahtumien suunnitteluun ja markkinointiin. Kirjassa kerrotaan kattavasti, miten ja miksi tapahtumia voi ja kannattaa hyödyntää osana yrityksen liiketoiminta- ja markkinointistrategiaa. Opas esittelee erilaisia tapahtumatyyppejä ja kertoo mitä kannattaa hyödyntää mihinkin tarkoitukseen sekä mitä kannattaa ottaa huomioon tapahtuman kohderyhmää valittaessa ja sille viestiessä. Asiakastyytyväisyys…
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The tour operator´s guide to online marketing tells how to win customers on a low budget. In the guide there is three part. The first one tells how creating a winning marketing strategy usingcustomer data. The second one tells how to reach your customers online for free and the last one tells the best marketing…
Read moreThe most significant social media trends of 2023
Introduction This publication introduces you to GWI global report Connecting the dots – consumer trends that will shape 2023 which discover the trends that will dominate year 2023. It literally connects the dots between what people say, think and do. On a deeper level, it reveals the logic and contradictions that affect the consumer psyche. Data in this publication are based on surveys carried out during 2022. This report highlights the main trends influencing consumer purchasing behaviour and mindset. The report is part of a wider international Core report, from which some of the data is taken. Connecting The Dots report’s customer surveys provide comprehensive information to help businesses in different sectors to develop their operations. Identifying trends and signals is important for future and current tourism. It will also provide topics for other learning activities in the course. The current crises in the world are very much reflected in consumer choices, but people from different cultures and groups understand these changes in different ways. This has a major impact on the research findings, which in turn guide the direction of the future. It is of paramount importance to consider how consumers are responding to these crises and what they are doing differently as a result of their own priorities and worldviews. Discussion…
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The text ’CX Trends 2021 where do you go from here?’ discussed the customer experience trends from the year 2021. In the first place of the trend was customer understanding. We can notice that the expectations has changed within the covid time from what the customers’ really needs instead of what they want. The article…
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