My cat Rontti

Cats are independent and intelligent creatures. Most cats that I know are quiet but Rontti is not one of those cats. She has a lot to say.

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Customer journey orchestration

MyCustomers article talks about why customer journey orchestration should be at the core of digitalisation and digital transformation. Now that the organisations are confronted by unprecedented business volatility and from the rising demands of the new digital economy. Because of that the organisations must forge a new path that allows a transformational digital change without…

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