Today, when people are more stressed than ever, customer service empathy becomes very important. But at the same time, increasing digital communication is reducing it because it lacks human interaction and it’s important to understand that being empathetic isn’t the same as being polite. (MyCustomer n.d.). Personally, I like to meet the customer service representative…
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This blog text is about mapping the customer journey and how to do it in a simple way. This text also explores the importance ofi social media in marketing. I think that these are important things to know, if you want your business to succeed. People are using their phones all the time and most…
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How to write a blog post
These instructions help you to write an effective blog post. This is how to write a list. Choose the block “List”.
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