How to make customer service a more human experience?

Nowadays customers want even better quality services and they expect fast solutions to their problems. In this blog post we learn what to do to make customers feel that companies and people working in those companies are really interested in their feelings and experiences. My own experiences on customer service has shown that customers are…

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Experiences: Social Media Trends Report

This report tells about social media and its trends. What is the most popular platform and how you should use it. Report got my eye immediately, because digital marketing has become very important in business world and this report helps me understand about trends in social media. It’s also related very closely to my studies…

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Feeling Empathy in Video Games

Feeling empathy in video games TED or TED Talks is an annual online conference that showcases interesting and inspirational speakers talking about varying subjects such as education, business, and science. In 2019, one of their speakers was Catharina Bøhler, a Norwegian game developer and CEO of an independent (indie) game studio Sarepta Studio. In her…

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