Some info about me My name is Roosa and i am 21 years old student from Rovaniemi. I am a second year student at Lapland university of applied sciences. I have previously studied tourism so i decided to continue with that path. Some days i am doubting if i am happy with my study choices….
Read moreWhy New Orleans? I have always been fond of New Orleans, especially the food culture in it. Since a little kid, I knew I wanted to be a chef and from really early on, I have been interested about the soul food. Visiting the The Big Easy has been on my bucket list ever since….
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You already might know that the mystical northern lights are not as easy to catch as some might think. There are certain things that you might want to know when hunting them and when booking excursions from travel companies in Lapland. When I worked in travel industry I often came across to many questions regarding…
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Matkustaminen on ollut aina yksi suuri intohimoni. Matkustaminen tarvitsee budjetin lisäksi, myös kärsivällisyyttä ja asioiden selvittämistä etukäteen. Tosin on ollut tilanteita, etten ole ottanut kaikkea huomioon mutta se on ollut myös osa reissukokemusta😊 Seattle on n. 4 miljoonan asukkaan kaupunki, joka sijaitsee Washingtonin osavaltiossa 180 km Kanadan ja Yhdysvaltojen rajalta etelään. Seattlessa sataa noin 9kk…
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Pimeys alkaa vihdoin taittua kaamoksen jälkeen ja on aika suunnata katseet ensi kesään. Mikäli molempien meidän vanhempien lomatoiveet toteutuvat, olisi tarkoituksena lomailla junalla matkustaen Euroopassa, kesä-heinäkuun taitteessa.
Read moreIn this blog post I’m introducing myself. I’m also going to tell my expectations for the study unit Customer Experience Management in Tourism.
Read morePicture: Sari S-J, taken in Norway. Part of the reason I’m studying travel is because I want to travel more—not just as a tourist, but for work. Today, it is possible to work from virtually anywhere in the world, thanks to the internet. Of course, the work must be such that it can be done…
Read moreThis blog reaction paper is based on GWI report about megatrends and people behavior study of 2023. The name of the report is: Connecting the dots, wich is pretty clever headline, for this kind of text that gives you helpful information for example as an entrepreneur or as a marketing specialist to connect the dots…
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Grand Canyon National Park (photo: Tanja Hartikainen) Grand Canyon – the true miracle of Mother Nature. You have heard of it, maybe watched travel videos of it and then one day your biggest dream comes true and you stand on the edge of Grand Canyon and watch the sunset.
Read moreToday, when people are more stressed than ever, customer service empathy becomes very important. But at the same time, increasing digital communication is reducing it because it lacks human interaction and it’s important to understand that being empathetic isn’t the same as being polite. (MyCustomer n.d.). Personally, I like to meet the customer service representative…
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