WhatsApp has more than 2 billion users worldwide and 100 billion messages sent daily. It is also a great tool to be utilized by businesses with already more than 5 million business users. WhatsApp is owned by META Platforms Inc. and is GDPR compliant. It is one of the fastest ways to be in contact…
Read more
MyCustomers article talks about why customer journey orchestration should be at the core of digitalisation and digital transformation. Now that the organisations are confronted by unprecedented business volatility and from the rising demands of the new digital economy. Because of that the organisations must forge a new path that allows a transformational digital change without…
Read more
How can a company increase its value with digital marketing? What things should they pay attention on? Digital marketing is changing all the time so it’s important to keep up with the time and trends. This Google’s video taught me the basics of digital marketing, marketing funnel and how it’s connected to the customer journey….
Read more
Customer experience is becoming increasingly crucial for both customers and businesses. Third-party contact centers strive to provide superior customer service, recognizing the rising demands of customers. Maintaining strong customer relations is essential for brands. Delivering a next-generation customer experience is and should be one of the main goals of a company seeking to improve its…
Read moreThe first part dealt with the wishes of tourists. It is no longer just a journey that is desired, but a journey that must be personalization for them. Personalization travel has become a buzzword. Tourists are looking for accommodation and travel attendant providers who can meet their needs and are willing to pay for this…
Read more