Beyond Clicks: Expedia’s Guide to Social Media Success in Travel

Social media is crucial in the constantly evolving landscape of travel marketing. This eBook published by Expedia Media Solutions, focuses on social media travel marketing. It clarifies many elements of utilizing social media platforms for travel promotion. This blog post aims to provide an overview of the eBook. Emphasizing its relevance to the subjects covered…

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Unveiling the Power of Digital Experiences

Elevating Customer Connections The key to creating business value is to focus on customer value which is mainly about how customers perceive your brand; and customer experience, be it digital or in person. The most important aspect is always to treat the customer as a person and not just an additional data for the company

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Time has come to humanise customer service.

Five9, a worldwide customer’s solution provider. The solution provider platform Five9 published a guide to raise awareness on humanizing customer services. The aim is to understand the needs of customers in order to meet their requirement as efficiently as possible. The article shows that inborn qualities like empathy or availability have the power to improve…

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Winter in Rovaniemi

With the coldest weather in winter 2023 and – 40°C, Rovaniemi seems to be more beautiful and attractive. The first sign of winter in Rovaniemi is that the days to get shorter. It seems that the little daylight makes people appreciate time more. The early winter sky becomes clearer without any clouds and it is…

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