{"id":52,"date":"2020-01-29T12:59:14","date_gmt":"2020-01-29T10:59:14","guid":{"rendered":"https:\/\/blogi.eoppimispalvelut.fi\/pamatestinki\/?page_id=52"},"modified":"2025-09-16T10:16:55","modified_gmt":"2025-09-16T07:16:55","slug":"kurssin-paasivu","status":"publish","type":"page","link":"https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/kurssin-paasivu\/","title":{"rendered":"Kurssin p\u00e4\u00e4sivu"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Page Title” _builder_version=”4.16″ module_alignment=”center” custom_margin=”||-65px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ module_alignment=”center” min_height=”143px” custom_margin=”|auto||40px||” border_color_all=”rgba(0,0,0,0)” border_style_all=”none” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ min_height=”226px” custom_padding=”||1px|||” global_colors_info=”{}”]\t\t

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Kirjaudu sis\u00e4\u00e4n<\/h2>\n\n
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Rekister\u00f6idy<\/h2>\n\n\t\t\t\t\t\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t

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Kurssin aikana teknisiss\u00e4 ongelmissa sinua auttaa eOppimispalvelut@luc.fi.<\/span><\/a><\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Portfolio” _builder_version=”4.16″ background_enable_image=”off” custom_margin=”||-31px|||” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_top_bottom_link_1=”false” padding_left_right_link_1=”true” _builder_version=”4.16″ background_color=”#ffffff” background_enable_image=”off” parallax=”on” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#f6f6f3″ background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Osio-plakaatti-vasen1_B_2.jpg” parallax=”on” custom_padding=”100px|50px||50px|false|false” custom_padding_tablet=”” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” background_enable_image_phone=”off” parallax_tablet=”on” parallax_phone=”off” background_size_phone=”contain” background_position_phone=”top_left” global_colors_info=”{}” custom_padding__hover=”|||” background__hover_enabled=”on|desktop”][et_pb_text content_tablet=”” content_phone=”<\/p>\n

1. johdanto<\/strong>
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1. johdanto<\/strong>
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[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||0px|false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa sinut toivotetaan tervetulleeksi palvelumuotoilun mielenkiintoiseen maailmaan sek\u00e4 kerrotaan kurssin tavoitteista ja rakenteesta. Johdannossa my\u00f6s kerrotaan kurssin ty\u00f6muodoista ja suoritustavoista.
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Aloita kurssi t\u00e4st\u00e4 avaavasta osiosta!<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/1-1″ button_text=”Aloita t\u00e4st\u00e4!” button_alignment=”left” _builder_version=”4.20.2″ custom_button=”on” button_text_size=”14px” button_text_color=”#f6f6f3″ button_bg_color=”#b78302″ button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_icon_color=”#f6f6f3″ button_on_hover=”off” custom_margin=”40px||60px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” global_module=”2595″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”30px|||” custom_padding_tablet=”||30px” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/09\/1.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”80px” box_shadow_spread=”-10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_font=”Muli||||||||” header_font=”||||||||” custom_margin=”30px||” locked=”off” global_colors_info=”{}” header_6_font_size__hover=”14px” header_6_font_size__hover_enabled=”14px” header_6_letter_spacing__hover=”0px” header_6_letter_spacing__hover_enabled=”0px” header_6_line_height__hover=”1em” header_6_line_height__hover_enabled=”1em” header_6_text_shadow_style__hover=”none” header_6_text_shadow_style__hover_enabled=”none” header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_top_bottom_link_1=”false” padding_left_right_link_1=”true” _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#f6f6f3″ background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Osio-plakaatti-vasen2_A.jpg” parallax=”on” custom_padding=”100px|50px||50px” custom_padding_tablet=”” custom_padding_phone=”|50px||0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” background_enable_image_phone=”off” parallax_phone=”off” parallax_method_phone=”on” background_size_phone=”contain” background_position_phone=”top_left” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text content_tablet=”<\/p>\n

2. Palvelumuotoilun m\u00e4\u00e4ritelmi\u00e4<\/strong><\/span><\/h6>\n

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2. Palvelumuotoilun m\u00e4\u00e4ritelmi\u00e4<\/strong><\/span><\/h6>\n

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” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#8300e9″ text_font_size=”28px” header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px|13px||false|false” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” text_letter_spacing_tablet=”” text_letter_spacing_phone=”0px” text_letter_spacing_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”1.7em” text_line_height_last_edited=”on|phone” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

2. Palvelumuotoilun m\u00e4\u00e4ritelmi\u00e4<\/strong><\/span><\/h6>\n

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[\/et_pb_text][et_pb_text content_tablet=”” content_phone=”<\/p>\n

T\u00e4ss\u00e4 paketissa m\u00e4\u00e4ritell\u00e4\u00e4n palvelumuotoilua ja avataan sen kehityskaarta sek\u00e4 kytkeytymist\u00e4 muotoiluajatteluun. Paketissa my\u00f6s tarkastellaan pohjoisen n\u00e4k\u00f6kulmaa palvelumuotoiluun.<\/span><\/p>\n

” content_last_edited=”on|desktop” _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||0px|false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa m\u00e4\u00e4ritell\u00e4\u00e4n palvelumuotoilua ja avataan sen kehityskaarta sek\u00e4 kytkeytymist\u00e4 muotoiluajatteluun. Paketissa my\u00f6s tarkastellaan pohjoisen n\u00e4k\u00f6kulmaa palvelumuotoiluun.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/1-1-tunti-2\/” button_text=”2.1 Palvelu + muotoilu = Palvelumuotoilu?” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#30997b” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”40px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/1-2-tunti-2\/” button_text=”2.2 Palvelumuotoilun historia ja sen kehittyminen” button_alignment=”left” _builder_version=”4.16″ 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3. palvelumuotoilun p\u00e4\u00e4periaatteet<\/strong>
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” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#E09900″ header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||13px|0px|false|false” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

3. palvelumuotoilun p\u00e4\u00e4periaatteet<\/strong>
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\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa keskityt\u00e4\u00e4n tarkastelemaan palvelumuotoilun p\u00e4\u00e4periaatteita.<\/span>
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[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/2-3-tunti-2\/” button_text=”3.1 Johdanto aiheeseen ” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#a36f6c” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”40px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/2-2-tunti-2\/” button_text=”3.2 Ihmisl\u00e4ht\u00f6isyys” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” 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button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||40px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”30px|||” custom_padding_tablet=”||30px” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/09\/3.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”80px” box_shadow_spread=”-10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_font=”Muli||||||||” header_font=”||||||||” custom_margin=”30px||” locked=”off” global_colors_info=”{}” header_6_font_size__hover=”14px” header_6_font_size__hover_enabled=”14px” header_6_letter_spacing__hover=”0px” header_6_letter_spacing__hover_enabled=”0px” header_6_line_height__hover=”1em” header_6_line_height__hover_enabled=”1em” header_6_text_shadow_style__hover=”none” header_6_text_shadow_style__hover_enabled=”none” header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_top_bottom_link_1=”false” padding_left_right_link_1=”true” _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” background_size=”contain” background_position=”top_left” background_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#f6f6f3″ background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Osio-plakaatti-vasen4_A.jpg” parallax=”on” custom_padding=”100px|50px||50px” custom_padding_tablet=”” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” background_enable_image_phone=”off” parallax_phone=”off” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text content_tablet=”” content_phone=”<\/p>\n

4. Palvelumuotoilun osatekij\u00e4t<\/strong>
<\/span><\/h6>\n
<\/span><\/h6>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#E09900″ header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”-21px|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|10px|13px||false|false” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop” custom_margin__hover=”-21px|||115px|false|false”]<\/p>\n

4. Palvelumuotoilun osatekij\u00e4t<\/strong>
<\/span><\/h6>\n
\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa k\u00e4yd\u00e4\u00e4n l\u00e4pi palvelun perustasot sek\u00e4 tarkastellaan kontaktipisteit\u00e4, palvelutuokioita ja palvelupolkuja. Lis\u00e4ksi tutstututaan palvelukokonaisuuden n\u00e4kyv\u00e4ksi tekemiseen service blueprintin avulla.
<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/4-1\/” button_text=”4.1 Johdanto aiheeseen ” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#b78302″ button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”40px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/3-2-tunti-2\/” button_text=”4.2 Palvelun perustasot” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” 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custom_margin=”10px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/4-4\/” button_text=”4.4 Kontaktipisteet” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#b78302″ button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|true” animation_direction=”right” locked=”off” 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header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_top_bottom_link_1=”false” padding_left_right_link_1=”true” _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#f6f6f3″ background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Osio-plakaatti-vasen5_A.jpg” parallax=”on” custom_padding=”100px|50px||50px” custom_padding_tablet=”” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” background_enable_image_phone=”off” parallax_phone=”off” background_size_phone=”contain” background_position_phone=”top_left” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text content_tablet=”” content_phone=”<\/p>\n

5. Palvelumuotoilu-<\/strong><\/span><\/span><\/h6>\n
PROSESSI<\/strong><\/span>
<\/span><\/h6>\n
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5. PalvelumuotoiluPROSESSI<\/strong><\/span>
<\/span><\/h6>\n
\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#606060″ text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa syvennyt\u00e4\u00e4n palvelumuotoiluprosessiin ja tutustutaan Tuplatimantti-prosessimalliin.
<\/span><\/p>\n

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6. TY\u00d6PAJATY\u00d6SKENTELY YHTEISKEHITT\u00c4MISEN MUOTONA
<\/strong><\/span><\/span><\/h6>\n
<\/span><\/h6>\n

” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#E09900″ header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px|13px||false|false” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

6. TY\u00d6PAJATY\u00d6SKENTELY YHTEISKEHITT\u00c4MISEN <\/strong><\/span><\/span><\/h6>\n
\u00a0\u00a0\u00a0 MUOTONA
<\/strong><\/span><\/span><\/h6>\n
\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa tarkastellaan ty\u00f6pajaty\u00f6skentely\u00e4, sen suunnittelua ja ohjaamista, eli fasilitointia. Paketissa my\u00f6s tutustutaan yhteen ty\u00f6pajaty\u00f6skentelyn muotoon, design sprintiin.
<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/6-1-tyopaja\/” button_text=”6.1 Ty\u00f6pajan p\u00e4\u00e4elementit” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#f6f6f3″ button_bg_color=”#a36f6c” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_icon_color=”#f6f6f3″ button_on_hover=”off” custom_margin=”40px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/6-2-tyopajojen-suunnittelu-ja-fasilitointi\/” button_text=”6.2 Ty\u00f6pajojen suunnittelu ja fasilitointi” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#a36f6c” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/6-4-design-sprintit\/” button_text=”6.3 Design sprintit” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#a36f6c” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||40px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”30px|||” custom_padding_tablet=”||30px” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/09\/6.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”80px” box_shadow_spread=”-10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_font=”Muli||||||||” header_font=”||||||||” custom_margin=”30px||” locked=”off” global_colors_info=”{}” header_6_font_size__hover=”14px” header_6_font_size__hover_enabled=”14px” header_6_letter_spacing__hover=”0px” header_6_letter_spacing__hover_enabled=”0px” header_6_line_height__hover=”1em” header_6_line_height__hover_enabled=”1em” header_6_text_shadow_style__hover=”none” header_6_text_shadow_style__hover_enabled=”none” header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ padding_top_bottom_link_1=”false” padding_left_right_link_1=”true” _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” background_size=”contain” background_position=”top_left” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ background_color=”#f6f6f3″ background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Osio-plakaatti-vasen7_A.jpg” parallax=”on” custom_padding=”100px|50px||50px” custom_padding_tablet=”” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” background_enable_image_phone=”off” parallax_phone=”off” global_colors_info=”{}” custom_padding__hover=”|||” background__hover_enabled=”on|desktop”][et_pb_text content_tablet=”” content_phone=”<\/p>\n

7. Palvelumuotoilu ja digitaalinen teknologia<\/strong>
<\/span><\/h6>\n
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” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#E09900″ header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||13px||false|false” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

7. Palvelumuotoilu ja digitaalinen teknologia<\/strong>
<\/span><\/h6>\n
\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4m\u00e4 paketti keskittyy digitalisaatioon sek\u00e4 avaa n\u00e4k\u00f6kulmia miten digitaalisuus on osa palvelua ja miten se n\u00e4kyy osana palvelumuotoiluprosessia.<\/span><\/p>\n

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8. Palvelumuotoilu osana organisaatiota<\/strong>
<\/span><\/h6>\n
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” content_last_edited=”on|phone” _builder_version=”4.16″ text_text_color=”#E09900″ header_font=”||||||||” header_6_font=”Muli|700||on|||||” header_6_text_color=”#0ccead” header_6_letter_spacing=”1px” width=”100%” min_height=”21px” custom_margin=”-21px|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||13px||false|false” header_6_text_color_tablet=”” header_6_text_color_phone=”#606060″ header_6_text_color_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

8. Palvelumuotoilu osana organisaatiota<\/strong>
<\/span><\/h6>\n
\u00a0<\/span><\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#19352f” text_line_height=”1.5em” header_font=”||||||||” header_3_font=”Muli|600|||||||” header_3_font_size=”28px” header_3_line_height=”1.4em” header_6_font=”Muli|700||on|||||” header_6_text_color=”#acacac” header_6_letter_spacing=”1px” background_layout=”dark” max_width=”100%” custom_margin=”|||115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

T\u00e4ss\u00e4 paketissa syvennyt\u00e4\u00e4n avaamaan palvelumuotoilun hy\u00f6dynt\u00e4misen tarpeita organisaatioissa sek\u00e4 palvelumuotoilun sijoittumista organisaatioon. Paketissa my\u00f6s tarkastellaan palvelumuotoilua julkisen ja yksityisen sektorin n\u00e4k\u00f6kulmista.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/8-1-talle-otsikko\/” button_text=”8.1 Tarpeet palvelumuotoilun hy\u00f6dynt\u00e4miselle organisaatiossa ” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#f6f6f3″ button_bg_color=”#30997b” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_icon_color=”#f6f6f3″ button_on_hover=”off” custom_margin=”40px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/8-2-palvelumuotoilun-sijoittuminen-organisaatioon\/” button_text=”8.2 Palvelumuotoilun sijoituminen organisaatioon” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#30997b” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||10px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/8-3\/” button_text=”8.3 Palvelumuotoilu julkisella ja yksityisell\u00e4 sektorilla” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#30997b” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||40px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/lesson\/onnittelut\/” button_text=” Viimeiset askeleet..ONNITTELUT!” button_alignment=”left” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#30997b” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”6px” button_font=”|700|||||||” button_icon=”=||divi||400″ button_on_hover=”off” custom_margin=”10px||40px|115px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||20px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|40px|10px|40px|true|false” animation_direction=”right” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”30px|||” custom_padding_tablet=”||30px” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/09\/8.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ box_shadow_style=”preset3″ box_shadow_vertical=”20px” box_shadow_blur=”80px” box_shadow_spread=”-10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ text_font=”Muli||||||||” header_font=”||||||||” custom_margin=”30px||” locked=”off” global_colors_info=”{}” header_6_font_size__hover=”14px” header_6_font_size__hover_enabled=”14px” header_6_letter_spacing__hover=”0px” header_6_letter_spacing__hover_enabled=”0px” header_6_line_height__hover=”1em” header_6_line_height__hover_enabled=”1em” header_6_text_shadow_style__hover=”none” header_6_text_shadow_style__hover_enabled=”none” header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.16″ background_color=”#FFFFFF” background_image=”https:\/\/blogi.eoppimispalvelut.fi\/johdatuspalvelumuotoiluun\/files\/2020\/08\/Organisaatio-logot-rgb-scaled-1.jpg” background_size=”contain” min_height=”109px” custom_margin=”50px||||false|false” custom_padding=”18px||18px||true|” locked=”off” global_colors_info=”{}”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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Kirjaudu sis\u00e4\u00e4n<\/h2>\n\n\n\n\t\n\t

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Rekister\u00f6idy<\/h2>\n\n\t\t\t\t\t\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t

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