Introduction TikTok is a social media app that allows users to be more creative and add videos with friends and connect with people around the world. The app got extremely popular during the Covid-19 pandemic. Now it`s being used for people’s own entertainment and as a way of marketing for businesses. Clearly, it has been…
Read moreWhat about Pinterest?
Pinterest is a service where people can upload their photos, do the compilation of the pictures. Usually it is very aesthetic photos. Moreover, people can take the ideas where to go, what to try, what make up to do or what style to choose. HOW TO START USING IT? First of all, you have to…
Read moreMore Efficient Overview of Your Social Media with Hootsuite.
The need for businesses to be on all social media is becoming more important every day. Having to be engaging and helpful on all platforms can be chaotic and overwhelming. Nowadays, it’s important for businesses to keep updating and refining their social media and websites to gain traction or influence potential customers. That’s where Hootsuite…
Read morePractical guide to Chinese streaming platform Bilibili
This is Bilibili Bilibili is a South-East Asian video streaming platform, an equivalent to YouTube. Typical content includes anime, comics and games, but you can find all types of content, including videos, live broadcasting and mobile games. The platform is targeted and mostly used by young generations, where generation Z plays the main role. Bilibili…
Read moreInstagram as a Marketing tool
Instagram is a strong and entertaining social media platform that allows you to reach hundreds of new consumers every day!3 What is Instagram about? Instagram has over 1 billion users, and mastering easy ways to get targeted followers may greatly enhance your business’s income. Instagram is a platform that smart marketers can’t afford to ignore…
Read moreEmpathy in Customer Service
I am curious about customer behavior and the aim of this post is to cover the results of a consumer survey created by My Customer and Genesys. The results examined how empathy is a relevant part of companies taking care of both their customers and employees and how this affects the success of the company….
Read moreThe Changing Impact of the Internet on Travel Planning Behavior
The research I read was looking into the changing impact of the Internet on Travel Planning Behavior. They investigated 15 different sides of travel planning, and the results indicated that using the Internet made travel planning more efficient by many means for travelers. Based on the findings, they see the extent to which traditional Internet-based…
Read moreTOP 10 GLOBAL CONSUMER TRENDS 2022
INTRODUCTION In this text I have read, shown customer behavior trends which are gained popularity in 2022. Moreover, this article shows how these trends had impact on the business globally. There are such customer trends presented as “Backup planners, Climate changers, Digital seniors, Financial aficionados, The great life refresh, The metaverse movement, Pursuit of preloved,…
Read moreTourism Business Portal: The Digital Customer Experience
Introduction to a Journey Tourism Business Portal: The Digital Customer Experience webinar by EU Growth is a series to help businesses with different marketing aspects and customer experiences. What we are focusing on is number 9 in the series which discusses the customer experience in an online environment. In the webinar they bring up interesting…
Read moreOutdoor activities as a hobby
Dreaming about I have been generally interested in the outdoors and wilderness for some years now and over the past few years my fever has been even stronger to learn more about this lifestyle. Despite being a social butterfly and always having some kind of plans I generally love to spend long hours outdoors and…
Read moreHOW TO IMPROVE AN EXCELLENT CUSTOMER EXPERIENCE IN THE DIGITAL AGE
Get more insights about our field. Introduction Every interaction you have with a client constitutes customer service. Companies are now making progress by utilizing technology and consumer behavior studies to produce more seamless, personalized, and simple services as a result of the increased alternatives for customers to contact businesses. (Market Finder) It is important to…
Read moreDigital customer experience-connecting the dots
Today’s world is all about being transformed digitalised world. People, for not even an hour can go without using any kinds of digital devices or channels. It is true that the use of digital tools has no limits and there is no end to it anytime. But it is not just about using the devices,…
Read moreDon’t miss this Cake in Iceland.
Right now I am missing my grandmas favorite cake, hjónabandssæla, a traditional cake from Iceland. Food is such an important to the culture and places that I visit but that also means that when I travel for a long time I long for the food from home and the smells and tastes can give you…
Read moreMaking Customer Service a More Human Experience
What is it all about The eBook I have read was a guide to customer service. Written by a company selling cloud contact centre solutions, the goal was to convince the reader that more people contacts in the customer service are needed. The viewpoint of the author on the fact that we need more contact…
Read moreGet lost in the beauty of Himalayas
Have you ever got lost in the tranquility of mountains? Being born and raised in the lap of Himalayas has always made me feel something special about it. On the top of it, being able to enjoy the moments in the middle of mountains filled with dense forest of Rhododendrons and endearing villages on the…
Read moreUnique Cafés of Japan
Café culture in Japan Café culture has been booming in Japan for a long time, from limited time pop up cafés to animal cafés.In the beginning the customer group was mostly young women who liked to take pictures and meet their friends at unique cafés. Now the demographic has changed to cater a way wider…
Read moreCrystal is my hobby
I love my cheerful journey of collecting colorful crystals. How the journey started It started when I was at the age of 16. I first felt curious about it since I went by a Crystal shop in my hometown. As soon as I walked into the shop, a relaxing sense from green tea overwhelmed the…
Read moreWish I was There-Japan
Here I would like to share my experiences and thoughts about Japan. Why I want to visit it and experience it. Beginning I started to think about visiting Japan two or three years ago. The idea came up to me when I was watching one video on YouTube. It was about the interesting facts about…
Read moreHow to travel on minimal budget
The idea How this would even work? Isn’t traveling all about spending money that you were able to save throughout the year? Isn’t it enjoyable only when you are able to allow yourself every indulgence that comes your way? It doesn’t have to be. If your purpose is to discover new places and immerse yourself…
Read moreHow to start blogging on WordPress
Here I will share with your my best tips for starting to write a blog post on WordPress. Tip 1 How to write hyperlinks? Choose the keywords describing the landing page. Lapland University of Applied Sciences Tip 2 Add the page break “More”.
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