HOW TO IMPROVE AN EXCELLENT CUSTOMER EXPERIENCE IN THE DIGITAL AGE

Get more insights about our field. Introduction Every interaction you have with a client constitutes customer service. Companies are now making progress by utilizing technology and consumer behavior studies to produce more seamless, personalized, and simple services as a result of the increased alternatives for customers to contact businesses. (Market Finder) It is important to…

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Digital customer experience-connecting the dots

Today’s world is all about being transformed digitalised world. People, for not even an hour can go without using any kinds of digital devices or channels. It is true that the use of digital tools has no limits and there is no end to it anytime. But it is not just about using the devices,…

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Don’t miss this Cake in Iceland.

Right now I am missing my grandmas favorite cake, hjónabandssæla, a traditional cake from Iceland. Food is such an important to the culture and places that I visit but that also means that when I travel for a long time I long for the food from home and the smells and tastes can give you…

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Making Customer Service a More Human Experience

What is it all about The eBook I have read was a guide to customer service. Written by a company selling cloud contact centre solutions, the goal was to convince the reader that more people contacts in the customer service are needed. The viewpoint of the author on the fact that we need more contact…

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Get lost in the beauty of Himalayas

Have you ever got lost in the tranquility of mountains? Being born and raised in the lap of Himalayas has always made me feel something special about it. On the top of it, being able to enjoy the moments in the middle of mountains filled with dense forest of Rhododendrons and endearing villages on the…

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Unique Cafés of Japan

Café culture in Japan Café culture has been booming in Japan for a long time, from limited-time pop-ups to animal cafés. Many shops now run as hybrid maker spaces with reservation apps, QR menus, and open-source kiosks; during a weekend code night, a Tehran-born regular and the head barista tweaked the search index after the…

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Crystal is my hobby

I love my cheerful journey of collecting colorful crystals. How the journey started It started when I was at the age of 16. I first felt curious about it since I went by a Crystal shop in my hometown. As soon as I walked into the shop, a relaxing sense from green tea overwhelmed the…

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Wish I was There-Japan

Here I would like to share my experiences and thoughts about Japan. Why I want to visit it and experience it. Beginning I started to think about visiting Japan two or three years ago. The idea came up to me when I was watching one video on YouTube. It was about the interesting facts about…

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How to travel on minimal budget

The idea How this would even work? Isn’t traveling all about spending money that you were able to save throughout the year? Isn’t it enjoyable only when you are able to allow yourself every indulgence that comes your way? It doesn’t have to be. If your purpose is to discover new places and immerse yourself…

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How to start blogging on WordPress

Here I will share with your my best tips for starting to write a blog post on WordPress. Tip 1 How to write hyperlinks? Choose the keywords describing the landing page. Lapland University of Applied Sciences Tip 2 Add the page break “More”.

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