{"id":425,"date":"2020-11-02T12:39:10","date_gmt":"2020-11-02T10:39:10","guid":{"rendered":"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/?post_type=lesson&#038;p=425"},"modified":"2023-08-15T09:11:17","modified_gmt":"2023-08-15T06:11:17","slug":"value-proposition","status":"publish","type":"lesson","link":"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/lesson\/value-proposition\/","title":{"rendered":"Value proposition"},"content":{"rendered":"<figure id=\"attachment_950\" aria-describedby=\"caption-attachment-950\" style=\"width: 2560px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-950 size-full\" src=\"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped.jpg\" alt=\"\" width=\"2560\" height=\"948\" srcset=\"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped.jpg 2560w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-600x222.jpg 600w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-1280x474.jpg 1280w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-768x284.jpg 768w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-100x37.jpg 100w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-120x44.jpg 120w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-1536x569.jpg 1536w, https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/mushroom_cropped-2048x758.jpg 2048w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><figcaption id=\"caption-attachment-950\" class=\"wp-caption-text\">Photo: Outi K\u00e4hk\u00f6nen<\/figcaption><\/figure>\n<p>\u00a0<\/p>\n<p>Why should customers choose your destination or company? How is your offering the best solution to their problems or hopes? How would they know it?<\/p>\n<p><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">The value proposition describes how your destination or company stands out from the competitors, and what it offers to your customers. This<\/span><\/span><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\"> promise aims to benefit the customer by solving a problem or improving the current situation. Customers choose the company that brings them the most value.<\/span><\/span><\/p>\n<p><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">Start forming the value proposition with the help of these questions:<\/span><\/span><\/p>\n<ol>\n<li><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">What distinguishes your company\u2019s services or products from competitors? The value proposition can be related to authenticity, locality, sustainability or even storytelling. <\/span><\/span><\/li>\n<li><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">What problem does your company\u2019s service or product solve?<br \/>Each customer group must have its own combination of company services and products. <\/span><\/span><\/li>\n<li><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">What benefits does your company offer to customers?<br \/>Benefits can be innovative or even promises of sustainability.\u00a0<\/span><\/span><\/li>\n<li><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\"> How does your story support the value proposition?<br \/>When you create a story around your company\u2019s value proposition, customers focus on it. A story makes it possible to stand out from the competition. An emotional story enhances customer loyalty. <\/span><\/span><\/li>\n<li><span class=\"TextRun Highlight SCXW262302422 BCX0\" lang=\"EN-GB\" style=\"font-size: 1rem\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262302422 BCX0\">What is your value proposition to different customer groups?<br \/>Different customer groups have different needs and expectations <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW262302422 BCX0\">e.g.<\/span><span class=\"NormalTextRun SCXW262302422 BCX0\">\u00a0couples travelling without children or families with children. Therefore, you should tailor value propositions appropriately for different customer groups.<\/span><\/span><span class=\"EOP SCXW262302422 BCX0\" style=\"font-size: 1rem\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><br \/>(Source: <span style=\"text-decoration: underline\"><a href=\"https:\/\/www.redu.fi\/media\/liitetiedostot\/LappiLuxus_Business_Model_Workbook.pdf\" target=\"_blank\" rel=\"noopener\">Lappi Luxus Business Model Workbook<\/a><\/span>)<\/span><\/li>\n<\/ol>\n<p>The value proposition is part of a Business Model Canvas (BMC), which is a<span style=\"font-size: 1rem\" data-contrast=\"none\">\u00a0<\/span>visual<span style=\"font-size: 1rem\" data-contrast=\"none\">\u00a0<\/span><span style=\"font-size: 1rem\" data-contrast=\"none\">template that includes nine (9) boxes describing the core elements of the destination&#8217;s or company&#8217;s business concept.<\/span><span style=\"font-size: 1rem\" data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p>Watch the video to learn about the BMC contents.<\/p>\n<p>[embedyt] https:\/\/www.youtube.com\/watch?v=IP0cUBWTgpY[\/embedyt]<\/p>\n<p>Now read how the value proposition was cocreated for the Sompio destination.<\/p>\n<p>[pdf-embedder url=&#8221;https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2020\/11\/Lempiainen-ValueProposition_MAKKE-article_in-English-PP.pdf&#8221; title=&#8221;Lempi\u00e4inen-ValueProposition_MAKKE-article_in-English-PP&#8221;]<\/p>\n<p><strong>Task:\u00a0<\/strong>Start filling in the Business Model Canvas for your destination \/ company. You may use <span style=\"text-decoration: underline\"><a href=\"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/files\/2021\/10\/PAN_BMC.pdf\" target=\"_blank\" rel=\"noopener\">this template(pdf)<\/a><\/span>, or alternatively, this <span style=\"text-decoration: underline\"><a href=\"https:\/\/www.redu.fi\/media\/liitetiedostot\/LappiLuxus_Business_Model_Workbook.pdf\" target=\"_blank\" rel=\"noopener\">Business Model Workbook<\/a><\/span> (pdf) created in the Lapland Luxus \u2013 Nature-based Wellbeing<br \/>Services and Products for Tourism Industry project.<\/p>\n<p>Start with the Value Proposition.<\/p>\n<p>Continue filling in the slots during the following lessons.<\/p>\n<h2>Sources and further reading:<\/h2>\n<p>The Business Channel 2016. The Business Model Canvas &#8211; 9 Steps to Creating a Successful Business Model &#8211; Startup Tips. <a href=\"https:\/\/youtu.be\/IP0cUBWTgpY\" target=\"_blank\" rel=\"noopener\">https:\/\/youtu.be\/IP0cUBWTgpY<\/a>.<\/p>\n<p><span lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\">Lempi\u00e4inen, M. 2020. Arvolupaus matkailukohteen kehitt\u00e4misess\u00e4. In<\/span><span lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\">\u00a0<\/span><span lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\">Kaihua, H., Koikkalainen, M., K\u00e4hk\u00f6nen, O.,\u00a0Lempi\u00e4inen, M., Liimatta, M., Tapaninen, M. &amp; N.\u00a0Vuontisvaara\u00a0(eds.)<\/span><span lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\">\u00a0<\/span><span lang=\"FI-FI\" xml:lang=\"FI-FI\" data-contrast=\"auto\">Kohdekokemus \u2013 yhteinen n\u00e4kemys.\u00a0 Accessed\u00a03\u00a0June 2021\u00a0 <a href=\"https:\/\/issuu.com\/lapinamk\/docs\/b_3_2020_kaihua_koikkalainen_k_hk_nen_lempi_inen_l\/26.\" target=\"_blank\" rel=\"noopener\">https:\/\/issuu.com\/lapinamk\/docs\/b_3_2020_kaihua_koikkalainen_k_hk_nen_lempi_inen_l\/26.<\/a><\/span><\/p>\n<p>Panttila, P. 2021. Ruokamatkailun tarinallistaminen. Opas ydin- ja palvelutarinan kirjoittamiseen.\u00a0 <a href=\"http:\/\/www.hungryforfinland.fi\/files\/2021\/12\/Opas_palvelutarinan_kasikirjoittamiseen_2020.pdf\" target=\"_blank\" rel=\"noopener\">http:\/\/www.hungryforfinland.fi\/files\/2021\/12\/Opas_palvelutarinan_kasikirjoittamiseen_2020.pdf<\/a><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_initial_content":"","_new_post":false,"_quiz_has_questions":false,"_lesson_complexity":"","_lesson_length":0,"_lesson_course":321,"_lesson_preview":""},"lesson-tag":[],"class_list":["post-425","lesson","type-lesson","status-publish","hentry","module-concept-planning","post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Value proposition - PAN - Phenomena of Arctic Nature<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogi.eoppimispalvelut.fi\/phenomenaofarcticnature\/lesson\/value-proposition\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Value proposition - PAN - Phenomena of Arctic Nature\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Why should customers choose your destination or company? 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