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Modules

1. Introduction to the course

Lessons

• 1.1 Instructions
• 1.2 Background

2. Introduction to cultural sensitivity

Lessons

• 2.1 Introduction
• 2.2 What is cultural sensitivity?
• 2.3 Cultural sensitivity at the transnational level
• 2.4 Tourism guidelines

3. Cultural sensitivity in the Arctic

Lessons

• 3.1 Introduction
• 3.2 Case Sweden
• 3.3 Case Norway
• 3.4 Case Finland
• 3.5 Case Greenland
• 3.6 Concluding exercises

4. Business innovations and cultural sensitivity in tourism companies

Lessons

• 4.1 Introduction
• 4.2 Business innovation and product development: Part 1
• 4.3 Business innovation and product development: Part 2
• 4.4 How to run a tourism business in a culturally sensitive way Preview

5. Digitalisation, responsible marketing and cultural sensitivity in tourism companies

Lessons

• 5.1 Introduction
• 5.2 Digital innovations
• 5.3 Responsible marketing in tourism
• 5.4 Concluding survey

CONGRATULATIONS!

Lesson

• Final steps