
Risk management and resilience of Lapland tourism companies
Matrix 2 project has developed digital tools to support the strategic risk management of tourism businesses and industry in Lapland. The tools help tourism stakeholders to evaluate the level of risk management, introduce steps to developing more comprehensive risk management plans, and to anticipate and prepare for possible changes in the operating environment in time.
The tools have been developed in a participatory process involving local tourism entrepreneurs, tourism destination organisations and business developers. Interviews, workshops and feedback have been gathered to gain understanding of the needs and wishes for risk management in tourism industry in Lapland.
Dive into the theme of risk management to innovate and develop your business operations!

Test the digital tools!
1. Risk Management Maturity – Available in English
Whether you are an experienced professional or just beginning with risk management, your first step is to assess the current level of your company’s risk management by taking the risk management maturity test. Without this understanding, it’s difficult to develop your practices in a purposeful way.
If you’re not sure where to start, start with the Risk Management Maturity tool. The test will take 20-30 minutes.
2. Risk Management Checklist – Available in English
At minimum, make sure these essentials are in place. The checklist helps you assess your company’s readiness, safety, and development needs regarding personnel & competence, finance & administration, customers & communication, services & daily operations, responsibility & environment, and safety & data protection.
The checklist also guides you to key laws and regulations in tourism business in Finland.
3. Risk Management Start – Available in English
Risk Management Start helps you take the first steps toward systematic, proactive risk management. This easy‑to‑use tool is designed for tourism companies to assess the current state of their risk management and identify areas for improvement. This test provides feedback and guidance at every step, helping you understand what to focus on next.You’ll gain a clear overview of your preparedness level, along with practical tips for enhancing safety, continuity, and strategic risk management.
4. Risk Management Plus – Available only in Finnish
A comprehensive and in‑depth tool designed especially for companies that are already more advanced in risk management. It helps you identify risks across six categories. After that, you assess the likelihood and impact of each risk and create an action plan to prepare for them.
To be released in spring 2026.
Project information
Increasing the Risk Management and Resilience of Lapland Tourism Companies as Part of Strategic Management 2024–2026 (Matrix 2) . Funded by the Regional Council of Lapland through the European Regional Development Fund (ERDF). Project duration: 1.9.2024 – 31.8.2026. Total budget: €292,515, of which EU support is €234,008.
