A tourism business must be aware of the environment in which its products or services are produced and consumed. Below is a collection of different aspects of the tourism environment in Lapland: how to get here, when to come here (seasons), who comes here to do what...
A tourism business in not alone, there is a diverse group of different actors with different roles in the background. Some of these actors constitute a central part of the everyday operations of a tourism business, for example: personnel, customers, suppliers and...
Why should I consider responsibility? A tourist entrepreneur should take responsibility and sustainability into account, as today’s travellers increasingly base their buying decisions on ethical aspects, also in leisure travel. Moreover, tour operators seek to...
This training package is aimed at new companies that are aspiring to travel and working there, as well as companies active in the sector who need training to develop their company. The training package consists of modules whose content is built on the basis of key...
