A tourism business must be aware of the environment in which its products or services are produced and consumed. Below is a collection of different aspects of the tourism environment in Lapland: how to get here, when to come here (seasons), who comes here to do what...
A tourism business in not alone, there is a diverse group of different actors with different roles in the background. Some of these actors constitute a central part of the everyday operations of a tourism business, for example: personnel, customers, suppliers and...
Why should I consider responsibility? A tourist entrepreneur should take responsibility and sustainability into account, as today’s travellers increasingly base their buying decisions on ethical aspects, also in leisure travel. Moreover, tour operators seek to...
